FAQ

Frequently Asked Questions

What are the eligibility requirements?

All renters must be physically present at the time of the rental. Unfortunately, we does not allow 3rd parties to pick up vehicles, and our employees or partners must physically hand the keys to the car’s driver.

How much does your unit cost?

Our rates are designed depending on the kinds of car: Compact car starts 1,500; Sedan is at, 2,000; Mid Size MPV and Mid Size SUV are 2,500; Pick-up Truck and Full Size MPV are 3,000; Full Size SUV and Van are 3,500. Visit our Fleet page for more info.

What is the contract policy?

Click the link to view common contract. Click here

What information is required of renters?

Can someone else drive the rental car besides me?

Yes, as long he/she is eligible to drive, and please be informed that in case of the accident the signatory of this contract still have a full responsibility of the unit.

Do I need to return the car with a full tank of gas?

You have to return the car with the same amount of gas as when you received it.

What happens if I return the car late?

You will be charge of 25 percent per hour of the daily rates, and if without prior notice after 12 hours, we will report the car as car napped to appropriate authorities

Can I rent a car for a one-way trip?

Yes, we cater one-way rentals, but there may be additional fees.

What happens if I get into an accident with the rental car?

You should immediately contact us and follow our instructions.

Can I rent a car if I am traveling to a different region or country?

This policy varies on the owner, the car mostly has a limitation of range, you have to contact us for more details of the location. Also, we do not allow to bring the car outside of the country by any means.